International +64 9 522 1717
NZ Freephone 0800 58 1717
Australia 1800 584 869
 
 
 

YOUR PERSONAL DATA AND OUR PROMISES TO YOU

At Island Escape Cruises we know that your personal data, and who you share it with, is super important. So, we are committed to four privacy promises to keep your data safe and secure.

  • We will be crystal clear about the personal data we use, how we use it and – most importantly – why we need it.
  • We will only use your personal data where we genuinely need to.
  • We will keep your personal data secure, using the best possible combo of technology, people and processes.
  • We want you to be able to make real, informed choices about your personal data. So, we have helped by cutting the jargon. Whenever you use our services, either on our website or app, we’ll look after your personal data in the way we’ve set out in this Privacy Policy and in line with our promises to you (above).

 

THE PERSONAL DATA YOU GIVE US

You may need to actively provide us with your personal data to use our services and book cruises. At a glance, when we say “personal data”, we’re talking about things like your name, email address, date of birth, payment card details, billing address, phone number and the details of any next of kin and medical/dietary requirements. We also keep copies of any correspondence that we have had with you. You may also need to give a limited amount of personal data for someone else. That could be info like the names of any passengers you’re booking tickets for. By entering someone else’s personal data, you confirm you’ve got their permission to give it first. Or, if that person is under 16, you confirm you’ve got permission from their parent or guardian to provide their data.

Personal data is collected by Island Escape Cruises by request, either verbally or via website and email communications.

We collect your personal data for cruise bookings, marketing purposes to advise of updates and offerings and to make your safety onboard our priority.  

We only share your data with Island Escape Cruises staff and with our third-party suppliers. We work with carefully selected third-party service providers to carry out tours and activities listed in our itineraries. We always give these service providers clear instructions to keep your personal data safe. They can’t use your personal data for anything other than the specific service in question. We only give them the parts of your personal data that they actually need.

Restructure: If another company takes over or merges with us, or if there’s a restructure of Island Escape Cruises, there would be a transfer of your personal data. We will treat the confidentiality of your personal data, and your rights over your data, with the utmost care and respect. Your personal data will still be used in the same way as we’ve outlined in our Privacy Policy.

 

KEEPING YOUR DATA

While you’re using our services, your personal data will be safe with us, but we’ll never keep it for longer than we need to. If the time comes when we don’t need your personal data to offer our full services to you, we’ll make sure it’s either completely deleted or anonymised.

At any time, you may request for your data to be deleted or destroyed. You may also request a copy of your data that we hold.

 

SECURITY

We take the security of your personal data very seriously. We use security measures (physical, electronic and administrative) to protect the info that we collect about you from anyone who shouldn’t have it. The measures we put in place protect you from any unlawful processing of your data, as well as accidental loss, destruction and damage.

 

COOKIES AND IP ADDRESSES

We do not keep IP addresses, but we do use cookies for tracking site visits. This information is passed on to Google Analytics.

 

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© Island Escape Cruises (NZ) LTD
International +64 9 522 1717   |   NZ Freephone 0800 58 1717   |   Australia 1800 584 869   |   Email info@islandescape.co.nz
Privacy Policy